1. Private body details
Skyway Services (Pty) Ltd, registration number 2024/378251/07, trading as Skyway Lubricants.
Information Officer contact: 27 Trichardt Street, Parsons Hill, Gqeberha, Eastern Cape; ludidil@skywayservices.co.za; +27 61 514 6353.
2. Categories of records
Depending on legal duties and business operations, records may include company and governance records; tax and accounting records; personnel records; customer and supplier records; contracts and correspondence; product, quality and safety documentation; policies; information-technology records; and records required under applicable legislation.
Listing a category does not mean every record exists or must be disclosed. Access remains subject to PAIA, POPIA, confidentiality, privilege and lawful grounds for refusal.
3. How to submit a request
- Use the prescribed PAIA request form for a private body available from the Information Regulator.
- Identify the requested record clearly and state the form of access required.
- Provide sufficient proof of identity and authority if acting for another person.
- Explain the right you seek to exercise or protect and why the record is required for that purpose.
- Send the completed request to the Information Officer using the contact details above.
Do not send identity documents through the general quotation form. Contact the Information Officer first to agree a reasonably secure submission method.
4. Fees, timing and decisions
Prescribed request and access fees may apply. We will process valid requests within the periods set by PAIA, subject to lawful extensions. You will receive a decision and, where required, reasons. Access may be refused or limited where a statutory ground applies, including protection of another person’s privacy, confidential commercial information, safety, privilege or legal obligations.
5. POPIA requests
Requests to access, correct, delete or object to processing of personal information may also be made under POPIA. See the Privacy & POPIA Notice and the Regulator’s prescribed POPIA forms.
6. Complaints and remedies
If a PAIA request is refused or not answered and the applicable internal steps have been exhausted, you may pursue the remedies available under PAIA, including a complaint to the Information Regulator or an application to a competent court.
This webpage is an access guide, not the company’s complete statutory PAIA Manual. The formal manual should be maintained internally, approved, signed and made available as required by law.